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  /  Student Support

Rockford College is committed to providing ongoing student support to the students. Our support staff will assist students from the time of enrolment until they complete the training program. Our support staff will engage with the individual student in a number of ways in order to understand their needs and provide necessary internal or external support in every step of their journey with the Rockford College, so that they could successfully complete their course.

Our Support staff will engage with the students in the following ways;

  • During Enrolment
    Rockford College has developed an enrolment application form which includes specific questions for the student in regards to their cultural and educational background, spoken English ability, skill in literacy and numeracy, any individual needs that may prevent their full participation in the training program. This will assist Rockford College to identify if the student needs any additional support.
  • Enrolment interview
    Rockford College may also interview students after assessing their application and the supporting documents they have provided. This interview includes discussions relating to individual needs, Language, Literacy and Numeracy (LLN), rights and obligations, recognition opportunity etc.
  • Orientation Program
    At Rockford College, all students are required to attain compulsory orientation program prior to commencement of the course. The orientation program is designed to provide information to students regarding Australian Culture and Course outline. Students will also receive information regarding;
  • Student Visa Conditions
  • Accommodation
  • Overseas Student Health Cover
  • Creating USI
  • Use of Computers
  • Tour of campus
  • Fire safety measures and emergency meeting point

Student Support Services

  • Access to helpful and friendly student support staff
  • USI creation and support
  • Flexible Fee payment options
  • Literacy, Language and Numeracy support services
  • Additional tutorial sessions
  • Mentoring from trainers
  • Referral to external support services
  • Additional support for learners who come from a non-English speaking background
  • Disability access services
  • Counselling support
  • Emergency services
  • Medical, legal services referral


  • Full equipped modern classrooms
  • Fee Wi-Fi
  • Students break out areas with modern furniture
  • Library facility


  • Centrally located in Rockdale
  • Only 7-10 minutes walk from Rockdale Train Station
  • Close to Rockdale Library
  • Easy access to Rockdale Plaza and other major retail outlets in Rockdale
  • Easy access to cafes, restaurants and multiple shops
  • Easy access to medical centres