SITHFAB021 Provide Responsible Service of Alcohol (RSA)

Rockford College

RTO Code: 45650

This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.

Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.
The latest release of this unit of competency can be found at the following link:
https://training.gov.au/training/details/SITHFAB021/unitdetails

Target groups for this unit is anyone who requires training in responsible services of alcohol. This may include new entrants, as well as those who may have had some experience in the hospitality industry or are working in the industry.

This unit will be delivered over 14 hours

Delivery mode and location This course will be delivered 8 hours face to face in classroom and 6 hours structured self-study.
Rockdale Campus
Level 3, 633 Princes Highway Rockdale NSW 2216
Level 1, 507 Princes Highway Rockdale NSW 2216

Rockford College has the following entry requirements:
Students must:

• be at least 18 years of age
• participate in a course entry interview to determine suitability for the course and student needs
• have sufficient language, literacy, and numeracy (LLN) skills, for example, to be able to read the training materials and write assessment tasks. This will be tested through an LLN assessment as part of the course entry process. Students will need to achieve ACSF level 2 for reading, writing, numeracy and oral communication to enter the course.

This course may have various timetables.
Please contact our admission team for further information.
E: admissions@rockford.edu.au

Training Arrangements

Rockford College believes in providing quality education to each student. We offer and deliver high-quality student-focused courses which have been designed to provide students with job-focused skills and expertise to advance and succeed in their academic and professional goals.

Our trainers are highly qualified and experienced professionals with relevant industry experience and our training materials are practical, up-to-date and industry relevant.

Rockford College is fully equipped with infrastructures required to complete students’ training in an effective manner. Students are required to have access to a suitable study place at home or public library to help you complete your self-study component, assessment activities, or participation in online classes.

A face-to-face training and assessment and distance mode is employed for this course.

Students will be provided with a Training Manual (learning materials) which they will need to review prior to attending each class. After reviewing the Training Manual, students must also complete their theory assessments. This is classified as the structured self-study component.

All students will be provided with a range of learning support options and resources to help them achieve competency.

Rockford College uses a range of techniques during face-to-face delivery including trainer presentations and demonstrations, practical demonstrations, and group work. The context of the simulated workplace environment will be incorporated into delivery methodologies and students will complete tasks to appropriate workplace standards.

Assessment Arrangements

Each unit of competency involves combination of several assessment tasks. Assessment methods include writing reports, case study, presentation/observations, written research, assignments and questions answers, role play, practical demonstration group projects etc. More information is provided in the International Student Handbook on assessment systems, submission guidelines, reassessment arrangements etc.
Please contact our admissions team for further information.
Email: admissions@rockford.edu.au

This unit is included in many courses within Training Packages. Therefore, a statement of attainment for these units can be used as credit for a range of courses.

Rockford College is committed to providing ongoing student support to our students. Our support staff will assist students from the time of enrolment until they complete the training program. Our support staff will engage with the individual student in a number of ways in order to understand their needs and provide necessary internal or external support in every step of their journey with Rockford College, so that they can successfully complete their course.

We will provide a wide range of learning support options and resources to assist students if required such as;

• One to one support from the trainers and assessors to assist with their studies.
  Additional classes, tutorial, and workshops.
• One to one support from the Administration relating to any student concerns such includes language, literacy and numeracy issues.
• Additional support for learners who come from a non-English speaking background
• Counselling support
• Referral to relevant external services.

If students need any support, please contact the support team.
Email: admissions@rockford.edu.au

The costs for this course are as follows: $190

Please contact admissions for current course fees and associated charges.
Email: admissions@rockford.edu.au

Student can apply by completing online student application form with relevant supporting documents. Students have option to apply directly with Rockford College or through an authorized representative of Rockford College.

For details application process, please visit our website www.rockford.edu.au

Rockford College

Level 3, 633 Princes Highway Rockdale NSW 2216

Mon – Fri, 8:00AM – 5:00PM (AEST)

E: admissions@rockford.edu.au

P: (02) 85934200